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Events
Based around real-world scenarios, our event content is firmly focused on the CRM business challenges facing organisations today. We help you foster your organisation’s innovation with brilliant ways to engage with your clients and key stakeholders. If you are serious about CRM, Touchstone events are your must-go source for information and inspiration.
Seminar - Executing a Successful CRM Strategy
Friday, 24th May 2013 9:00am, The Broadgate Tower, Primrose Street, City of London, EC2A 2EW
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70% of CRM projects ultimately do not deliver the anticipated results. This history of disappointing results being due to the organisations failure to address fundamental issues before the project begins.If you are charged with considering, delivering or sponsoring a CRM project, this event is for you.
This practical and interactive seminar will focus on the 5 inter-linking components of the TouchstoneCRM Success Cycle. Strategy, Execution, Tools, Results and on-going improvements for success and value delivery. |
What change and value can CRM bring to Private Equity firms - Breakfast Briefing
Tuesday, 25th June 2013 9:00am, 1 Triton Square, London - Euston, NW1 3DX
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Join our host John Paul, Tony Piper (4vco), Dean Carroll and Panellists (Touchstone PE Clients) for a unique opportunity to discuss the CRM challenges and opportunities that PE firms are facing today.This morning event aims to provide a range of answers from the Panel and is an opportunity to join in the discussions on how CRM technologies and transformational projects have helped drive success within many firms |
Making Sense of the Noise - The Business Case for Social CRM
Thursday, 27th June 2013 9:00am, The Brewery, 52 Chiswell Street London EC1Y 4SD
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This half- day interactive seminar will walk senior project and business leads through the ways to execute successful strategy for Social CRM with specific focus on how to build the business case.Join TouchstoneCRM technology solution experts and industry expert, Nick Baggott (Chartered Institute of Marketing Course Director) who will talk through Marketing 2.0 and the correct metrics for measurability.Register for your chance to win a Windows Phone HTC 8X! |
Seminar - Executing a Successful CRM Strategy
Friday, 26th July 2013 9:00am, Microsoft, Cardinal Place, London, SW1E 5JL
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70% of CRM projects ultimately do not deliver the anticipated results. This history of disappointing results being due to the organisations failure to address fundamental issues before the project begins.If you are charged with considering, delivering or sponsoring a CRM project, this event is for you.
This practical and interactive seminar will focus on the 5 inter-linking components of the TouchstoneCRM Success Cycle. Strategy, Execution, Tools, Results and on-going improvements for success and value delivery. |
TouchstoneCRM Vision - 'CustomerWeek' 2013
Friday, 29th November 2013 9:00am, Microsoft, Cardinal Place, London, SW
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Join us at our Annual CRM event as part of ‘CustomerWeek’ 2013. Find out about the latest Microsoft Dynamics CRM developments, new and updated system enhancements. It’s a great opportunity to get an overview of the latest product information and see how complimentary solutions can help you get more from your system.This year you will have the opportunity to sign up for afternoon forums with industry experts talking about hot topics for B2B marketers, clients services teams and finance department.After the event stay behind for a champagne buffet lunch and a chance to catch up with members of your Touchstone team. |
