Supporting your CRM

Our UK-based technical helpdesk team is dedicated to supporting you in the ongoing operational management of your CRM system. The helpdesk team can also support your users’ access to your CRM data and processes, regardless of their location and choice of access device (laptop, tablet or smartphone). The helpdesk team can also support your users’ access to your CRM data and processes, regardless of their location and choice of access device (laptop, tablet or smartphone).

Open from 8.30am to 6.00pm, our helpdesk services include:

• direct telephone and email assistance from fully qualified CRM consultants
• application and technical support
• dedicated client portal
• full client support log and history reporting

Our ongoing operational support also encompasses:

• on-site clinics
• preventative maintenance and system health checks
• regular service review meetings

 Download our Support Services brochure