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CRM Support Services

Are Touchstone’s CRM support services for me?

If you have implemented CRM and are looking to optimise your investment, or if you’re not getting the support you need from your current Microsoft Dynamics CRM services provider, then Touchstone CRM support services are for you.

Keep up with the constant flow of requests from users and system updates with support services tailored to your requirements – we offer a flexible approach that mixes daily telephone support with on-site support visits.

Our UK-based technical helpdesk team is dedicated to supporting you in the ongoing operational management of your CRM system. The helpdesk team can also support your users’ access to your CRM data and processes, regardless of their location and device.

Our CRM helpdesk services include:

  • direct telephone and email assistance from fully qualified CRM consultants
  • application and technical CRM support
  • dedicated client portal
  • full client support log and history reporting

Our ongoing operational CRM support also encompasses:

  • on-site clinics
  • preventative maintenance and system health checks
  • regular service review meetings

 

Call us today to discuss how we can help support your CRM users: 0800 466 1024

 

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