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Digital Business Applications for Professional Services and Consulting

Understanding and reacting to a customers’ needs is now more vital than ever

The quest for innovative thinking is leading clients to demand more from their consultancy partners; often calling upon them to lead digital transformational change based on new technologies and varied working styles. At the same time, the current changes in the political and economic environment are promoting clients to seek the advice and guidance of expert consultancies to help them navigate the new landscape. The consulting firms who deliver this client orientated consulting and responsive customer engagement will win trust, retention, referral and ultimately new business.

“Our Professional Services and Consulting clients specialise in Management Consultancy, Strategy & Operations, I.T, Business Development & Marketing, Property, Accounting & Business Consultancy Services”

Amplify the value and performance of your customer relationship technology

To respond to client demands and to stay relevant and competitive consultancies are having to rethink everything: from the services they deliver to the way they deliver them, how they charge, and the type of skills they hire. Intelligent digital business applications can support these business initiatives-delivering powerful insight into individual clients changing needs, enabling the efficient delivery of new and traditional services and supporting a dynamic business culture that attracts the top talent.

Management Consultants CRM

Morning Roundtable: Heading off Client Defections & Gaining Loyalty in the Digital Age

Take the opportunity to discuss how you can anticipate & head off clients defections, expand your services and increase revenue with digital transformation.

Topics for discussion:
• How well do you understand your clients and their ever changing needs?
• Re-aligning your services to meet client expectations
• How do you define your client’s true value?
• Becoming and remaining a trusted adviser
• Proving your digital transformation credentials

Register Your Place – 21st September, London.

We base our intelligent digital business solutions on Microsoft Dynamics

Powerful and flexible cloud-based applications platform that supports long-term, sustainable business growth for consulting & services firms. Satisfy customer and employee expectations with familiar and intuitive tools that empower collaboration & productivity from anywhere, across a variety of devices.

We are Touchstone

CRM consulting agencyCRM consulting agency

Get in touch, join a conversation, attend one of our sector specific events or read an industry focused blog!
Technology, digital transformation, customer engagement, business process applications, data management and the latest trends and discussion in the world of consulting.

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